How We Protect Your Information

1. Introduction

At Evolve Consultancy FZCO ("Evolve", "we", "us", or "our"), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (evolve-uae.com) or use our services.

We respect your privacy and are dedicated to protecting the personal information that you share with us. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Subscribe to our newsletters or updates
• Request information about our services
• Apply for our services
• Engage with us for business setup or consultancy services

This information may include:

• Name and contact details (email address, phone number)
• Business information (company name, role, industry)
• Identification information (for visa and business setup services)
• Financial information (where required for specific services)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• Pages visited and time spent on those pages
• Referral sources

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing Our Services

• To provide the services you have requested
• To process and complete business setup services and applications
• To facilitate visa applications and related services
• To assist with banking and financial services inquiries
• To manage our relationship with you

3.2 Communication and Marketing

• To respond to your inquiries, comments, or questions
• To provide information about our services that may be of interest to you
• To send administrative information, service updates, and promotional content (with your consent)
• To improve our marketing and communication strategies

3.3 Website Improvement

• To analyze website usage and improve user experience
• To diagnose problems with our servers or other technical issues
• To administer and protect our business and website
• To develop new services based on user preferences and needs

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Contractual Necessity: To fulfill our contractual obligations to you or to take steps at your request before entering into a contract
• Legitimate Interests: To pursue our legitimate business interests, such as improving our services, marketing, and ensuring website security
• Consent: Where you have given us explicit consent to process your information for specific purposes
• Legal Compliance: To comply with applicable laws, regulations, and legal requirements in the UAE and other relevant jurisdictions

5. Information Sharing and Disclosure

We may share your personal information with:

5.1 Service Providers and Partners

We may share your information with trusted third parties who assist us in operating our website and conducting our business, such as:

• Government entities and regulatory authorities (for business setup and visa services)
• Banking and financial institutions (for banking services)
• IT and system administrators
• Professional advisors (legal, accounting, compliance)
• Marketing and communication service providers

These third parties are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services on our behalf.

5.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government requests).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Secure Sockets Layer (SSL) encryption for data transmission
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection and security

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations that require us to retain data for specific periods
• Applicable statutes of limitations
• Ongoing or potential legal disputes

When we no longer need to use your personal information, we will either delete it from our systems or anonymize it so that it can no longer be associated with you.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information
• Rectification: The right to request that we correct inaccurate or incomplete information
• Erasure: The right to request that we delete your personal information in certain circumstances
• Restriction: The right to request that we restrict the processing of your information
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to our processing of your personal information
• Withdrawal of Consent: The right to withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within applicable legal timeframes.

9. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you when you return to our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytical/Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Allow the website to remember choices you make
• Targeting Cookies: Record your visit to our website, pages visited, and links followed

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

11. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any personal information.

12. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of such changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will address your inquiry as soon as possible and in accordance with applicable law.